Smarty pants

Thanks to everyone who sent me encouraging messages yesterday after I posted my Facebook status as “stupid stupid stupid!” I did send a few people a brief explanation, but here’s the long story:

Whenever anyone on our public computers sent something to the printer, it printed immediately. Then there were discussions/arguments about what the person had to pay for, and sometimes the exchanges were heated. Or, someone would print something and never pick it up, so at the end of the day we were stuck with a stack of paper no one wanted.

The company who made the reservation software we have on the public computers also makes a piece of software which will hold print jobs until the person comes to pick them up, thus cutting down on arguments and wasted paper.

So, yesterday, the rep was coming to install it on our computers. We’ve been corresponding for weeks about network setups, system requirements, blah blah blah. Monday night she sent me a confirmation email, making sure that the computer I wanted the control software installed on was able to print to the printer the public computers use.

Which is when it hit me: the circ computers don’t use that printer. In fact, they can’t see it at all because the public computers are on a completely different network, so they wouldn’t be able to control the print jobs. In the three months we’ve been corresponding about setting this up, I somehow managed to forget this minor, but key, detail.

In the end, our IT folk came up with a workable solution, and basically saved my ass. I’m still reeling from how foolish it was to overlook that last bit, and how much stress it put on me and the IT folk. There’s no excuse for this, and the only defense I can offer is that I’m currently overseeing three other major projects, all of which are coming to a head this month, not to mention all the day to day details, like scheduling and vacations and overtime.

Fortunately, today I was back to my usual self. Not quite brilliant, but far from the idiot I felt I was Monday night.